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How do I remove a pet from my policy?

February 27, 2020

You can remove a pet in your Manage Portal. Login to your Manage Portal. Once logged in, on the “Overview” page, select the “View Details” button on your pet policy card. On the “Pet Policies” page, scroll to the policy card of the pet you’d like to remove and select “View Details”. On the “Pet Policies” page, on the mid-upper right-hand side of the screen, you’ll see an option to “Remove pet”. Click on this option and confirm this action. Please note that if you only have one pet on your policy, you will not be able to use the “Remove pet” function. Alternatively, you can contact us on 0861 368 7873, or e-mail us at u2us@dotsure.co.za and one of our agents will gladly assist you.

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